Radical Homes is committed to protecting your personal data.

This policy outlines how we collect, use, and process any personal data you provide to us or that we obtain about you. Please review it carefully to understand our practices regarding your personal information and how we handle it.

Personal Data

"Personal data" refers to information, whether accurate or not, about a customer that can identify them either directly from that data, or indirectly in conjunction with other information we have or are likely to have access to.

Depending on your interaction with us, personal data we may collect includes but is not limited to your name, residential address, email address, and telephone number.

Collection, Use, and Disclosure of Personal Data

We do not typically collect your personal data unless (a) it is voluntarily provided by you directly or via an authorized third party (your “authorized representative”), after (i) you or your authorized representative are notified of the purposes for data collection, and (ii) you have consented to the collection and use of your data for those purposes, or (b) the PDPA or other applicable laws allow for the collection and use of personal data without consent. We will seek your consent before collecting additional personal data or using your personal data for purposes not previously notified to you (except where permitted by law).

We may collect and use your personal data for purposes including, but not limited to:

• Operating our website and its subdomains ("Website")
• Performing our statutory functions and managing our activities
• Communicating with our members and customers
• Updating your personal and contact information
• Fulfilling obligations related to the goods and/or services you requested
• Verifying your identity
• Responding to queries, requests, applications, complaints, and feedback
• Managing your relationship with us
• Processing payments or credit transactions
• Complying with applicable laws, regulations, and legal requests
• Conducting statistical analysis and reporting

We may disclose your personal data

• To enforce the Terms of Use;
• Where disclosure is required for fulfilling obligations related to the goods and services requested by you;
• To third-party service providers, agents, or other organizations performing functions related to the above-mentioned purpose;
• As required by law or to comply with legal requirements or processes;
• To protect our rights, property, or safety of Website users.

Your consent and rights

•  The consent you provide for the collection, use, and disclosure of your personal data remains valid until you withdraw it in writing. You may withdraw consent and request that we cease collecting, using, and/or disclosing your personal data for any of the listed purposes by submitting a written request to our Data Protection Officer using the contact details provided below.
• Withdrawing consent does not affect our ability to collect, use, or disclose personal data where permitted or required by law.