Terms of Service
Welcome to Radical Homes! By accessing or using our website, products, and services, you agree to comply with these Terms of Service.
These Terms apply to all visitors, customers, and users of our website and services.
Intellectual Property & Copyright
- All content on this website, including but not limited to text, images, designs, product descriptions, and branding, is the exclusive property of Radical Homes.
- Unauthorized copying, reproduction, distribution, or modification of any content from our site is strictly prohibited.
- Any individual or entity found duplicating or misusing our content, including social media posts, will be subject to legal action.
"Radical Homes actively monitors and enforces its intellectual property rights. Any unauthorized reproduction, adaptation, or distribution of our content, whether online or offline, will result in legal action, including but not limited to cease-and-desist orders, financial claims, and court proceedings."
Orders, Pricing & Payments
- All prices are listed in SGD and may be subject to change without prior notice.
- We reserve the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or misuse.
- Payment must be completed before processing begins on any order.
Customization & Special Orders
- Custom furniture orders require full payment or a deposit before production begins.
- Once a customization order is confirmed, cancellations or refunds may not be possible due to the nature of the work.
- Slight variations in color, material, and finish may occur due to manufacturing and material sourcing differences.
Delivery & Shipping
- We offer delivery services within Singapore and selected international locations. Delivery times vary based on product availability and customization requests.
- Delays caused by unforeseen circumstances (e.g., supply chain disruptions, weather conditions) are not the responsibility of Radical Homes.
- Customers must ensure accessibility for delivery; failed delivery attempts due to customer inaccessibility may incur additional charges.
Returns & Exchanges
- We accept returns only for defective or damaged items reported within 48 hours of delivery.
- Custom and made-to-order items are non-refundable and non-exchangeable unless they arrive damaged.
- Customers must provide proof of damage with clear photos before a return or replacement is approved.
Warranties & Liabilities
- Our furniture comes with a 6 year warranty covering manufacturing defects but not damages caused by improper use, modifications, or natural wear and tear.
- Radical Homes is not liable for indirect, incidental, or consequential damages arising from the use of our products.
Social Media & User-Generated Content
- By tagging @Radical.Homes or using our hashtags, you grant us the right to share, repost, or feature your content on our platforms.
- We reserve the right to remove or report inappropriate, misleading, or defamatory comments related to our brand.
Third-Party Links & External Sites
- Our website may contain links to third-party sites for additional information. Radical Homes is not responsible for the content, policies, or practices of these sites.
Privacy & Data Protection
- Your personal information is
handled in accordance with our Privacy Policy, which outlines how
we collect, use, and protect your data.
Governing Law & Dispute Resolution
- These Terms are governed by the laws of Singapore.
- Any disputes arising from these Terms or our services shall first be resolved through mediation. If unresolved, disputes shall be settled in Singapore courts.
Amendments to These Terms
- We reserve the right to modify these Terms at any time without prior notice. Continued use of our website and services constitutes acceptance of the updated Terms.